Accessibility,Business
17 December 2009 | Comments Off
Yesterday I came across this interesting web accessibility article at CNN.com, talking about how big internet companies such as Yahoo and Google are embracing it. We should all start an accessibility push in our organizations, here’s why: There are about 60 million people in the U.S. who can’t use a computer to get on the [...]
Tagged in customer, functionality, trends, user experience
Business,Innovation
6 November 2009 | Comments Off
Build every feature any customer would ever want: Apparently, by having all the features anyone can ever imagine, “eliminate any possible reason that customers might buy a competitors’ product”. That’s a wrong conclusion and a really bad idea. Software that tries to be everything to everyone generally sucks. It becomes bloated, hard to use, and [...]
Tagged in Business, customer, user experience
Business,Marketing
4 October 2009 | Comments Off
A Good Experience blog post by Mark Hurst has an amusing and insightful post on strategy as opposed to tactics: Why is finding direction (or strategy) so rare, so difficult? One reason is that creating the strategy is different from execution. You have to stop and take time to find the direction. You can’t run [...]
Tagged in Business, customer, Marketing, strategy, tactics
Business,Design Inspirations,Quotes,Usability
18 September 2009 | Comments Off
“Designing well is not easy. The manufacturer wants something that can be produced economically. The store wants something that will be attractive to its customers. The purchaser has several demands. In the store, the purchaser focuses on price and appearance, and perhaps on prestige value. At home, the same person will pay more attention to [...]
Tagged in Business, functionality, industrial design, Usability